At Goiance, your privacy matters. We are committed to protecting your information and ensuring your experience with our mobile games remains secure, transparent, and respectful. We do not sell your data, and we work hard to safeguard the trust you place in us.

WHY WE COLLECT PERSONAL DATA

We collect and process information only when it is necessary for you to access and enjoy our mobile games. This includes:

• Creating and managing your player account
• Operating key features of our games
• Confirming and processing payments
• Delivering in-game services or content you request
• Sending essential service notices and updates
• Improving gameplay quality and player experience
• Providing security alerts and technical support
• Enabling social or multiplayer features
• Understanding how our services are used to improve functionality and safety

We only use your data for the purposes described above.

COOKIES & TRACKING TECHNOLOGIES

To better operate and personalize our games, GOIANCE and its partners may use cookies or similar technologies. You may choose to disable cookies in your device or browser settings, though some game features may not function correctly afterward.

YOUR RIGHTS

Depending on your region, you may have the right to:

1. Access Your Data
   You can request a copy of the personal data we hold, except where restricted by law.
2. Manage Your Data
   You may review and update certain information through your account settings.
   Please note: your in-game Number ID is a permanent identifier and cannot be changed.
3. Correct or Delete Data
   If any data is inaccurate—or if you believe your data was collected or used improperly—you may request correction or deletion.
4. Close Your Account
   You may request account deletion at any time. Once completed, your personal data will also be removed unless laws require otherwise.

How We Respond
We may ask you to verify your identity before processing any request to protect your account security.
Unreasonable, repetitive, or technically infeasible requests may be declined.
For feedback or concerns, you may contact our customer support in-game or email us at [email protected].

HOW WE HANDLE MINORS' DATA

Our products and services are designed for adults.

Minors may not create accounts or access features requiring personal data without verified parental or guardian consent.
If a minor's data is collected with authorization, we will use or disclose it only:

• when permitted by law
• with guardian approval
• or when necessary to ensure the protection of the minor

If you believe a minor has provided information without consent, contact us immediately.

POSSIBLE POLICY UPDATES

We may modify this Privacy Policy when necessary.
When changes occur:

• We will update this page
• For major revisions, we will provide an additional notice within the game or service

If you continue to use our services after the updated policy is published, it means you agree to the revised terms.

ADDITIONAL NOTES

1. Data Security
   We limit access to personal data to authorized GOIANCE personnel and trusted service partners.
   All parties are bound by confidentiality obligations and applicable laws.
2. Guest Accounts
   Guest accounts are stored on a single device.
   If you switch devices without binding your account, purchased virtual items may be unrecoverable, and customer support may be limited.
3. Account Suspension or Termination
   GOIANCE may restrict or terminate accounts that violate policies.
   In such cases, refunds or compensation may not be available.
4. Ongoing Updates
   This Privacy Policy may be revised as technology, regulations, or service needs change.

CONTACT US

If you have questions about this Privacy Policy or how your data is handled, please contact us:
[email protected]